Frequently Asked Questions
Everything you need to know about your Arbiter Studio gear.
What is the expected shipping time for my order?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can range from 7-14 business days depending on the destination.
What is your return policy for electronics?
We offer a 30-day return policy for all products in their original packaging. If the item is defective, we provide a full refund or replacement at no additional cost.
Do Arbiter Studio products come with a warranty?
Yes, all our hardware includes a 1-year limited manufacturer warranty that covers defects in materials and workmanship under normal use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my package after it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.
Are your products compatible with both Windows and macOS?
Most Arbiter Studio peripherals are plug-and-play compatible with both Windows and macOS, though specific customization software may require Windows for advanced configuration.