Returns & Exchanges

At Arbiter Studio, we stand behind the quality of our high-performance peripherals and offer a 30-day return window for items in original condition. If you are not completely satisfied with your hardware, our streamlined process ensures a quick resolution for refunds or replacements.

Return Process

• 1.
  Initiate Request

  Contact our support team with your order number and proof of purchase to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Secure Packaging

  Place the item in its original packaging including all cables, keycaps, and accessories to ensure a full refund and prevent transit damage.

• 3.
  Shipping

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

• 4.
  Inspection & Refund

  Once our technicians verify the hardware's condition, we will process your refund to the original payment method within 5-7 business days.